The Crystal Glass College CSR Training will get new and current CSRs (Customer Service Representative) up to speed on the knowledge and training needed to be successful on the job.
Level Content
Units
Status
2
Operations
-
Expectations
-
Daily Opening Procedures
-
Daily Tasks
-
GlassPAC
-
Important Reminders
-
Collected Deposits
-
Quoting Sealed Units
-
Paperwork
-
End of Day Procedures
-
Completing Sales & Gift Cards
-
Additional Information
-
Bringing In Vehicles
-
Booking Appointments
-
Fleet Information
-
AMI Insurance
-
Glass & Cutting Guide
-
Weekly Batch Bag
-
Month End Procedures
-
Refunds
-
Warranty
-
Windshield Types
-
Side, Back, QT, and Glass
-
Recalibration
-
SGI Insurance
- Expectations
- Daily Opening Procedures
- Daily Tasks
- GlassPAC
- Important Reminders
- Collected Deposits
- Quoting Sealed Units
- Paperwork
- End of Day Procedures
- Completing Sales & Gift Cards
- Additional Information
- Bringing In Vehicles
- Booking Appointments
- Fleet Information
- AMI Insurance
- Glass & Cutting Guide
- Weekly Batch Bag
- Month End Procedures
- Refunds
- Warranty
- Windshield Types
- Side, Back, QT, and Glass
- Recalibration
- SGI Insurance